Shipping Policy

Shipping Policy

At Luxe by M, we strive to provide a seamless and convenient shopping experience for our customers. Our shipping policy is designed to ensure your orders reach you in a timely and efficient manner. Here's what you can expect:

Order Processing Time:

  • Orders are typically processed within 1-2 business days of being placed.
  • Please note that processing times may vary during peak seasons and holidays.

Shipping Options:

  • We offer a variety of shipping options to suit your needs, including standard and expedited shipping.
  • You can select your preferred shipping method during the checkout process.

Shipping Rates:

  • Shipping rates are calculated based on your location and the selected shipping method.
  • We may offer free shipping promotions from time to time, so keep an eye out for those.

Estimated Delivery Times:

  • Delivery times vary depending on your location and the selected shipping method.
  • You will receive a tracking number via email once your order has shipped, allowing you to monitor the progress of your delivery.

International Shipping:

  • We offer international shipping to select countries. Please refer to our checkout page to see if we ship to your location.
  • International shipping rates and delivery times may vary.

Order Tracking:

  • You can track the status of your order using the provided tracking number.
  • If you have any questions or concerns about your shipment, our customer service team is here to assist you.

Shipping Partners:

  • We partner with trusted carriers to ensure the safe and reliable delivery of your orders.

Shipping Address:

  • Please double-check your shipping address during checkout to ensure accurate delivery.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages:

  • In the rare event that your package is lost or arrives damaged, please contact our customer service team, and we will assist you in resolving the issue.

Returns and Exchanges:

  • For information on returns and exchanges, please refer to our Returns Policy.

Thank you for choosing Luxe by M. We are committed to providing you with top-notch service and making sure your orders reach you safely and promptly. If you have any questions or need further assistance, please don't hesitate to contact us. Your satisfaction is our priority.